Privacy Policy of the Platform

Your Rights to Access and Delete Data

You may request a copy of the personal data we hold about you at any time. Simply use the contact form on the site to ask for your information, and we will provide it within the timeframe required by Malaysian law. You can also ask us to delete your personal data by sending a request through the same contact page. We will honour your request unless we are legally required to retain the information for a specific purpose.

Why We Hold Each Type of Data

Your contact form submissions are stored so we can reply to your enquiry or request. Without this data, we cannot respond to your questions or concerns about the site. Server logs, including IP addresses and browser details, help us maintain security, diagnose technical problems, and understand how visitors use the lobby. This information improves the site's performance and reliability.

Information We Collect and When

When you use the contact form on this site, you submit your name, email address, and message. We collect this information only at the moment you voluntarily send it to us. Our web server automatically records your IP address, browser type, and the pages you view. This happens every time you visit any page on the platform, regardless of whether you fill in a form.

Who We Share Data With

We share your personal data with analytics and hosting providers who act strictly on our instructions. These third parties help us understand site usage and keep the platform running. Your data is never sold to any third party. We do not share information for marketing or advertising purposes. All data processing is governed by agreements that require your information to be kept confidential.

How Long Records Are Kept

We keep contact form submissions for as long as necessary to resolve your enquiry, and then delete them. Typically, this means records are removed within a few months after the matter is closed. Server logs are retained for a limited period, usually up to 90 days, after which they are automatically deleted. When data is no longer needed for the purpose it was collected, it is securely erased.

Cookies and Turning Them Off

This site uses cookies to remember your preferences and to analyse traffic. Cookies are small text files stored on your device that help the platform function smoothly. If you disable cookies in your browser, you can still browse the site, but some features may not work as intended. For example, you may need to re-enter language or currency settings each time you visit.

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